TERMS & CONDITIONS

CUSTOMER CARE

Your satisfaction with our product and service is of utmost importance to us. If you have any questions about your order or the product, please do not hesitate to contact us at info@demandsurf.com. We read every email and will do our best to respond as quickly as possible to address your issue.

 

Furthermore, we are a young company and would love any feedback (both good and bad!) as well as any suggestions or comments you may have about our products. In the meantime, go surfing and stay stoked!

​RETAIL/WHOLESALE INQUIRIES

If you are a surf shop or other retailer and are interested in carrying our products, thank you for your interest. We do offer retail/wholesale pricing.

Please provide your information on the "Retail" page.

Or contact us with any questions at info@demandsurf.com.

​PRIVACY & SAFETY​

PRIVACY POLICY

 

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. Please note that this Privacy Policy may change at any time. In using the Demandsurf.com website you accept the terms and conditions outlined in this privacy policy and the terms of use.

 

 

REGISTRATION

Personal information is gathered by Demandsurf.com during the order checkout process. During the checkout process, your name, address, e-mail address, telephone number and payment information is collected. You also have the option of setting up an account to store personal information at which time a username and password are collected as well. Please note that your username is your email address and you are able to create your own unique username. If you forget or lose your password you can have it resent and the new password will be emailed to the address on file. For security reasons Demandsurf.com does not store sensitive credit card information on our servers.

INFORMATION USAGE

 

The information collected during registration is used primarily to process and ship your order. Demandsurf.com will periodically update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit Demandsurf.com and remove your email address or email: info@demandsurf.com with “remove email address” written in the subject or body. Your account information is maintained privately on our secure web servers. Demandsurf.com does not sell, share or rent your email address and does not condone unsolicited email. Demandsurf.com will disclose such information in response to law enforcement agency’s request. Demandsurf.com will not use or transfer the personal information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

COOKIES

Cookies are small text files that are stored on your computer’s hard drive and used by Demandsurf.com to enhance your shopping experience by speeding up the browsing experience and website performance.

SECURITY

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer (SSL) protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with discretion. SSL technology encrypts your order information to protect it from being decoded by anyone other than Demandsurf.com. Once you enter the checkout page your computer will begin communicating with our server in secure mode. If your browser does not support SSL, please upgrade your browser.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments